Run Elasticsearch with confidence
Elasticsearch support in your environment
24/7 or weekday coverage · Dedicated engineer




Features of Dattell's
Elasticsearch support
Work with a dedicated engineer
We assign a consistent Elasticsearch certified engineer to your account, ensuring in-depth understanding of your systems and personalized support, unlike services that rotate engineers with each ticket.
Elasticsearch troubleshooting
Our team specializes in stabilizing and optimizing Elasticsearch clusters to ensure high availability and performance.
Support in your environment
By managing Elasticsearch in your environment, you retain full data authority and complete security control.
99.99% uptime guarantee
We focus on preventive maintenance and ensure exceptional reliability with a 99.99% SLA.
Predictable monthly pricing
Our flat-fee pricing structure provides clients financial predictability.
Support for all Elasticsearch versions
We support nearly all Elasticsearch versions, allowing clients to operate on their preferred version timelines.
Elasticsearch training for your team
We provide comprehensive training to ensure a positive experience with Elasticsearch.
Run Elasticsearch with confidence
Elasticsearch support & management in your environment
24/7 or weekday coverage · Dedicated engineer





Run Elasticsearch with confidence
Elasticsearch support & management in your environment
24/7 or weekday coverage · Dedicated engineer





Features of Dattell's Elasticsearch support
Features of Dattell's Elasticsearch support
Dedicated engineer for personalized support
We assign a consistent Elasticsearch certified engineer to your account, ensuring in-depth understanding of your systems and personalized support.
Elasticsearch support in your environment
By running Elasticsearch in your own environment, you retain full data authority and complete security control.
99.99% uptime guarantee
We ensure exceptional reliability with a 99.99% SLA for fully managed Elasticsearch, surpassing Elastic's 99.95% uptime.
No connector limitations
We support a wide array of connectors without limitations, facilitating seamless data integration across platforms.
Predictable monthly pricing
Our flat-fee pricing structure eliminates variable costs, offering clients financial predictability.
Support for all Elasticsearch versions
We support nearly all Elasticsearch versions, allowing clients to operate on their preferred version timelines.
Elasticsearch training for your team
We provide comprehensive training to ensure a positive and successful experience with Elasticsearch.
Unlimited clusters per environment
Our flexibility enables clients to segment workloads effectively, optimizing resource allocation and management.
Elasticsearch support
Faster, smarter
Elasticsearch support services
Prevent costly outages.
We build and maintain highly available Elasticsearch clusters. We monitor 24×7 to identify and resolve emerging issues before they become problems in production.
Experience.
We’ve been providing fault-tolerant, highly optimized managed Elasticsearch since 2016. We have over 11 PB under management and have saved our clients over $200M in data architecture costs.









Easy to work with.
You work with a consistent Elasticsearch engineer for design, training, and routine management of Elasticsearch. Your engineer is available to you throughout the workday on Slack/Teams and for meetings.
Our team of engineers is available 24×7 and responds in 15 minutes.
Are you overspending on cloud fees or hardware?
We often significantly decrease operating costs by optimizing Elasticsearch for each client’s use case.
For example, a single bad query can result in 10,000% more hardware usage compared to an optimized query.
See how we helped one client reduce their Elasticsearch index size by 60% in our latest case study.
Contact us for Elasticsearch support
Contact us for Elasticsearch support
Elasticsearch solutions
Prevent costly outages.
We build and maintain highly available Elasticsearch clusters. We monitor 24×7 to identify and resolve emerging issues before they become problems in production.
Experience.
We’ve been providing fault-tolerant, highly-optimized, managed Elasticsearch since 2016. We have over 11 PB under management and have saved our clients over $200M in data architecture costs.









Easy to work with.
You work with a consistent Elasticsearch engineer for design, training, and routine management of Elasticsearch. Your engineer is available to you throughout the workday on Slack/Teams and for meetings.
Our team of engineers is available 24×7 and responds in 15 minutes.
Are you overspending?
We often significantly decrease operating costs by optimizing Elasticsearch for each client’s use case. For example, a single bad query can result in 10,000% more hardware usage compared to an optimized query.
Contact us for Elasticsearch support
Additional Elasticsearch support topics
We design VPC networking, storage performance, and availability for Elasticsearch on AWS, migrate data via snapshots or dual-write, and cut over with confidence.
Sizing, disks, and resilience on Azure—plus snapshot/restore and staged validation, ensuring a zero-downtime, smooth Elasticsearch migration to Azure.
We plan and execute Elasticsearch migration to Google Cloud. We optimize GCP instances, storage, and multi-zone layouts; migrate indices safely with snapshots or reindex pipelines and a planned switchover.
Return your Elasticsearch clusters to on-prem with the right hardware footprint, HA topology, and secure replication paths for a zero downtime migration.
Switching from OpenSearch to Elasticsearch? We assess compatibility, mapping/analysis changes, and API differences, then migrate data and clients with a tested rollback plan.
Configure Elasticsearch for high availability, including node roles, shard allocation awareness, quorum, and zone separation—architected for resilience and fast recovery to meet strict SLAs.
Elasticsearch performance tuning services. We tune queries, analyzers, caches, heap/GC, and threadpools—eliminating hotspots and improving both search and ingest performance at scale.
Plan and execute safe Elasticsearch upgrades (incl. 6/7→8→9), validate plugins, and perform rolling restarts with snapshot protections and documented fallback.
Around-the-clock health checks, alerting, and incident response with clear SLAs and playbooks to keep Elasticsearch clusters stable.
We diagnose red/yellow Elasticsearch clusters, heap pressure, slow queries, indexing backlogs, and failed snapshots, and then deliver fixes and prevention steps.
Elasticsearch index and shard optimization support. Right-size shards, tune mappings/analysis, optimize ILM (hot-warm-cold), and rebalance nodes to cut costs while improving search and ingest performance.
End-to-end security: TLS, role-based access controls, SSO (SAML/OIDC), audit logging, and network hardening tailored to your environment.
Additional Elasticsearch support topics
We design VPC networking, storage performance, and availability for Elasticsearch on AWS, migrate data via snapshots or dual-write, and cut over with confidence.
Sizing, disks, and resilience on Azure—plus snapshot/restore and staged validation, ensuring a zero-downtime, smooth Elasticsearch migration to Azure.
We plan and execute Elasticsearch migration to Google Cloud. We optimize GCP instances, storage, and multi-zone layouts; migrate indices safely with snapshots or reindex pipelines and a planned switchover.
Return your Elasticsearch clusters to on-prem with the right hardware footprint, HA topology, and secure replication paths for a zero downtime migration.
Switching from OpenSearch to Elasticsearch? We assess compatibility, mapping/analysis changes, and API differences, then migrate data and clients with a tested rollback plan.
Configure Elasticsearch for high availability, including node roles, shard allocation awareness, quorum, and zone separation—architected for resilience and fast recovery to meet strict SLAs.
Elasticsearch performance tuning services. We tune queries, analyzers, caches, heap/GC, and threadpools—eliminating hotspots and improving both search and ingest performance at scale.
Plan and execute safe Elasticsearch upgrades (incl. 6/7→8→9), validate plugins, and perform rolling restarts with snapshot protections and documented fallback.
Around-the-clock health checks, alerting, and incident response with clear SLAs and playbooks to keep Elasticsearch clusters stable.
We diagnose red/yellow Elasticsearch clusters, heap pressure, slow queries, indexing backlogs, and failed snapshots, and then deliver fixes and prevention steps.
Elasticsearch index and shard optimization support. Right-size shards, tune mappings/analysis, optimize ILM (hot-warm-cold), and rebalance nodes to cut costs while improving search and ingest performance.
End-to-end security: TLS, role-based access controls, SSO (SAML/OIDC), audit logging, and network hardening tailored to your environment.
Additional Elasticsearch
support topics
We design VPC networking, storage performance, and availability for Elasticsearch on AWS, migrate data via snapshots or dual-write, and cut over with confidence.
Sizing, disks, and resilience on Azure—plus snapshot/restore and staged validation, ensuring a zero-downtime, smooth Elasticsearch migration to Azure.
We plan and execute Elasticsearch migration to Google Cloud. We optimize GCP instances, storage, and multi-zone layouts; migrate indices safely with snapshots or reindex pipelines and a planned switchover.
Return your Elasticsearch clusters to on-prem with the right hardware footprint, HA topology, and secure replication paths for a zero downtime migration.
Switching from OpenSearch to Elasticsearch? We assess compatibility, mapping/analysis changes, and API differences, then migrate data and clients with a tested rollback plan.
Configure Elasticsearch for high availability, including node roles, shard allocation awareness, quorum, and zone separation—architected for resilience and fast recovery to meet strict SLAs.
Elasticsearch performance tuning services. We tune queries, analyzers, caches, heap/GC, and threadpools—eliminating hotspots and improving both search and ingest performance at scale.
Plan and execute safe Elasticsearch upgrades (incl. 6/7→8→9), validate plugins, and perform rolling restarts with snapshot protections and documented fallback.
Around-the-clock health checks, alerting, and incident response with clear SLAs and playbooks to keep Elasticsearch clusters stable.
We diagnose red/yellow Elasticsearch clusters, heap pressure, slow queries, indexing backlogs, and failed snapshots, and then deliver fixes and prevention steps.
Elasticsearch index and shard optimization support. Right-size shards, tune mappings/analysis, optimize ILM (hot-warm-cold), and rebalance nodes to cut costs while improving search and ingest performance.
End-to-end security: TLS, role-based access controls, SSO (SAML/OIDC), audit logging, and network hardening tailored to your environment.