Our Kafka service is always managed in your Azure environment to provide you with complete ownership of your implementation and data.  This approach also provides you with greater security and faster streaming than third party hosted Kafka.

Features of Azure Managed Kafka Service 

Here are a few highlights of how we help companies who want fully managed services for Azure Kafka.

Consistent Azure Kafka Expert

Managed Apache Kafka support is best achieved with a consistent Kafka expert who becomes a natural extension of your team.  All of our Kafka staff are senior level engineers with a minimum of 10 years experience with data management. They also have specific experience running Kafka in Azure for a variety of use cases.

Your dedicated engineer is easy to reach throughout the workday.  He is available for planned and impromptu chats on your preferred messaging service (e.g. Teams), meetings, and calls.  

And your Kafka engineer can also assist with communication, planning, and coordination with other teams, such as management and development. 

24x7x365 On-Call

We are immediately available for resolving production level issues 24x7x365.  

You are first connected to your dedicated engineer who knows your implementation, use case, and team.  This provides the fastest issue resolution.  And we also have our larger team available to support troubleshooting as needed. 

We guarantee a response time of 15 minutes for urgent issues.  In practice our response time is less than 10 minutes.

Preventative Maintenance

We guarantee 99.999% uptime for Kafka in Azure and know that it runs best when properly maintained. Our proactive approach is multifaceted including: 

• 24×7 monitoring to identify and resolve emerging issues
• Training all team members that interact with Kafka
• Learning your use case to ensure your implementation is optimized correctly and can handle spikes in traffic

Ownership

When you use Dattell’s managed Kafka service you own your Kafka implementation in your Azure cloud account. This increases performance, and provides you with full data authority / data security. 

Getting Started with Managed Kafka Services in Azure

We support companies at all stages of their Kafka journey — whether Kafka is already running in Azure or you are planning to implement Kafka in Azure in the near future.  Click below to learn more and to contact us for more information.